Nov 16, 2020 • Filed to: USB Recovery • Proven solutions
Computers have become quite unavoidable. Almost every career or work would require you to use a computer. So it is important to have basic knowledge about using a computer. But since there are a countless number of things to learn as far as a computer is concerned, there would be numerous times when an error would pop up. This would slow you down. So make sure that you use the internet to learn about the error. Solutions would also be available on the net. One of the most common errors in the Unknown USB device error. This article would help you out when it comes to solving the issue.
What is the error? (OVERVIEW)
If the error persists, then your USB device would not be recognized by Windows 10. When and if you open the device manager, then you would receive an Unknown USD device( Device Descriptor Request Failed) along with the other bus controllers' names. A yellow triangle would be shown along with the error.
How to Identify a Device in Windows You can use the Device Manager to view hardware devices connected to your PC. To open it on Windows 10, right-click the Start button, and then select the “Device Manager” option. To open it on Windows 7, press Windows+R, type “devmgmt.msc” into the box, and then press Enter. Unknown Device issue is the common issue after Windows upgrade especially when you upgrade to Windows 10. It is also common in Windows 7. You can fix this issue by updating the drivers. There are three ways to update the drivers. Once you know what the hardware ID is, you can easily recognize the unknown device and then grab the right version of the driver. To identify the device driver effortlessly, you can use the following steps: You can go to the Device Manager and right-click on the Unknown Device to select the ‘Properties’ option. The unknown device hardware ID is ACPI MSFT0101 which indicates the Security Chip (TPM) setting issue. Jan 20, 2014 To find drivers for hardware that Windows refuses to recognize, open Device Manager (a search from the Start menu or Windows 8 Start screen brings it up lickity-split), right-click on the listing.
Windows 10 Unknown Device Driver
How to fix the error?
There are two basic troubleshooting methods:
- There are chances for the device to be damaged and hence making changes with a computer wouldn't help at all. Hence the first thing to do is to try whether the device works in a different port on the same computer. If the computer has a broken port then the device would work with the other port.
- Now if the device doesn't work on any of the ports on the computer, then the next step would be to try the device on a different computer. This would help you ensure that the problem is with the external device. If this is the case, then repairing or replacing the device is the only option.
The detailed steps to follow for solving the problem:
Step 1: THE POWER SUPPLY:
remove the power supply from the computer and then restart the computer. Once this is done, insert the device for one more time. Then insert the power supply. If the problem is related to some sort of background program or something related to a software that has been used, then the device would get detected perfectly.
Step 2: REINSTALLING USB DRIVER:
The next step would be to uninstall the USB device driver. Open the device manager and then right-click on the name of the error. This would bring up an uninstall option. Click on this option and the device driver would be uninstalled from the computer. Now that the driver is not present in the computer, restart the computer. When the computer boots up, the computer would reinstall the driver on its own.
Step 3: DISABLE THE FAST STARTUP OPTION:
1. Press the Windows key and the letter R together.
2. Type 'control' in the Run dialog box that appears. The Control panel will show up.
3. Choose the power options.
4. Click on 'Choose what the power buttons do'.
5. Click the option chance settings that are currently unavailable'.
6. Uncheck the box right next to the Turn on fast startup. Save the changes that you just made.
Step 4: CHANGING THE USB SELECTIVE SUSPEND SETTINGS:
Follow the previous steps up to open the control panel.
1. Click power options and choose the option 'Show additional plans'.
2. Click on 'change settings that are currently unavailable'.
3. Choose the high performance and then click the 'change plan settings'.
4. Choose 'Change advanced power settings'.
5. Click 'change settings that are currently unavailable'
6. Locate the USB settings and click on it. Expand the USB Selective suspend settings. Disable On battery and plugged in.
Ensure that you apply the settings. The settings would only come into effect after the computer is restarted.
Step 5: keeping the drivers up to date would also help.
when it comes to solving the driver issue, updating the driver software is the most effective solution. This can be done manually from the device manager. But if you find this difficult, there are numerous application software that can be used to ensure that drivers are always kept updated. One such software is Driver Easy. Once Driver Easy is installed, scan your PC using the software. It would find out all the drivers existing on the computer. It would also check whether all the drivers are updated or not. Once the scan is complete, click the drivers that are flagged. Click the update icon, this would update the driver quite easily. Also, there would be an option 'update all'. This would be useful if you want to update all the drivers on the computer without any effort. Also, the software would notify you if a new update is available for the drivers on your computer.
Download Driver Unknown Device Windows 10
CONCLUSION:
Unknown USB device error is a very common error. Make sure that you follow all the steps given above carefully. If the problem persists, even after these steps then it would be wise to consult an expert.
Check Out How to Recover Lost Files During the Repair
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Unknown Device issue is the common issue after Windows upgrade especially when you upgrade to Windows 10. It is also common in Windows 7. You can fix this issue by updating the drivers.
There are three ways to update the drivers. Just choose an easier way for you.
Way 1: Update the driver via Device Manager
Way 2: Download and Install the driver Manually
Way 3 (Recommended): Update the driver using Driver Easy
Way 2: Download and Install the driver Manually
Way 3 (Recommended): Update the driver using Driver Easy
Way 1: Update the driver via Device Manager
You don’t need to know that the Unknown Device is if you update the driver via Device Manager. In this way, Windows will identify and install the driver automatically. Follow these steps:
1. Open Device Manager.
2. Right-click on the Unknown device and click Update Driver Software.
Dell Unknown Device Driver Windows 10
3. Select Search automatically for updated driver software then Windows will install the new driver automatically.
Way 2: Download and Install the driver Manually
If you download driver from the PC manufacturer or the device manufacturer, you at least need to identify the device name. But for Unknown device, it is impossible to get their device name directly. In this case, it is hard or impossible to find the right driver. Fortunately, every device has its own hardware id. You can use the hardware id to identify the unknown device then find the right driver.
Follow steps below to get the hardware id of the unknown device.
1. Go to Device Manager.
![Driver Unknown Device Windows 10 Driver Unknown Device Windows 10](/uploads/1/1/0/4/110432269/979665716.png)
2. Right-click on the Unknown device and click Properties.
3. Click Details tab and click the drop down menu of Property.
Select Hardware Ids from the drop down menu and the value field will pop up with a list of values.
Right-click on the top-most value and choose Copy from the menu.
After that, paste the value into the search engine you like and you’ll identify the unknown device. Then you can go to the PC manufacturer’s website or the device manufacturer’s website to download the driver you need. Note you need to know the version of Windows in order to download the correct driver.
Way 3 (Recommended): Update the driver using Driver Easy
If you don’t have the time, patience or computer skills to update the driver manually, you can do it automatically with Driver Easy.
Unknown Device Windows 10
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1.Downloadand install Driver Easy.
2. Run Driver Easy and clickScan Now. Driver Easy will then scan your computer and detect any problem drivers.
3. Click theUpdate button next to the devices to automatically download the correct version of their driver, then you can manually install the driver (you can do this with the FREE version).
Hp Elitebook 8460p Unknown Device Driver Windows 10
Or clickUpdate All to automatically download and install the correct version ofallthe drivers that are missing or out of date on your system (this requires thePro version– you’ll be prompted to upgrade when you click Update All).
Unknown Device Driver Download
If you have any questions, please leave your comments below. I’d be happy to answer your questions.